Kuvar Jewels

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Frequently Asked Questions.

Yes, absolutely! We have been in this business for the past 5 years, building a community of over 260k loyal followers on Instagram. You can verify our trustworthiness by checking out the customer reviews and feedback highlights on our Instagram page or directly on our website. Our track record and customer satisfaction speak for themselves.

Ensuring top-notch quality is our primary objective. That's why all our products are meticulously handcrafted and undergo rigorous quality checks thrice before packing. We are committed to delivering excellence in every product we offer.

We offer two types of shipping options:

‚ÄĘ Normal Shipping: Rs. 80/-
‚ÄĘ Express Shipping: Rs. 120/-

You can choose the option that best suits your needs during checkout.

We partner with premium delivery services to ensure the safe and timely delivery of your orders. Some of our trusted logistic partners include Delhivery, Blue Dart, Xpressbees, Ecom, Ekart, and more. Rest assured, your package is in good hands with our reliable logistic partners.

If an item is sold out, you have a few options to inquire about its availability:

- Direct Message us or Whatsapp us with a picture of the item to ask about availability and estimated making time.
- Add the item to your wishlist, and we'll notify you once it's back in stock.
- Follow our Instagram handle and check our stories for daily updates and special offers. We often provide updates on restocked items and new arrivals through our Instagram stories.

The delivery time depends on the shipping option you choose:

Normal Shipping: After dispatch, it takes 6 to 7 working days for the product to reach you.

Express Shipping: After dispatch, you can expect the product to reach you within 3 to 5 working days.

We only accept exchanges in the event of damage during transit. To process an exchange, we require a full unboxing video without any cuts or pauses. Please note that we do not offer returns or cancellation options.

Yes, we have a walk-in store located in Mumbai, Dahisar.
You are welcome to visit us between 11 AM to 7 PM, and our store is open all 365 days of the year.
We look forward to welcoming you to our store!

Once your order is processed and dispatched, you will receive an email or SMS from the courier company containing a tracking link. You can use the link to track the status and location of your order.

You can reach us anytime through the following channels:
Direct Message us on Instagram or Whatsapp 24/7.
Call us at 9324805822 / 8591239561 for any queries. We are available to assist you.

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